Back to Case Studies
E-commerce
Business Automation
TechStart Inc.
The Challenge
Manual order processing causing delays
Our Solution
Zoho CRM + Inventory + Books integration
The Full Story
TechStart Inc. was struggling with manual order processing that was causing customer service delays. We implemented a comprehensive Zoho solution integrating CRM, Inventory, and Books, creating an automated workflow that reduced order processing time by 70% and improved customer satisfaction scores by 45%.
Implementation Process
1
Assessment
Analyzed current processes and identified bottlenecks
2
Design
Created integrated system architecture
3
Build
Developed custom automations and workflows
4
Deploy
Rolled out solution with comprehensive training
Key Results
70%
Processing Time Reduction
85%
Error Reduction
+45%
Customer Satisfaction
40
Hours Saved Monthly
Outcomes
- Automated 95% of order workflows
- Reduced processing errors by 85%
- Improved customer response time from 24h to 2h
- Saved 40 hours per month in manual work
Ready for Results Like These?
Get a free consultation and discover how we can transform your business.
Book a Call